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Develop.Idaho Conference - Incident Response Panel

The Idaho Technology Council hosted Develop.Idaho, a world-class event full of thought leaders and innovators in industries ranging from self-driving cars to AI driven software as a service.  Silent Sector Partner, Lauro Chavez, presented on the topic of cyber incidents in a panel forum called, "Cyber Forensics: Is Your Technology Leaving a Trail to Follow?"
 
The educational discussion was based on a cyber incident scenario, focusing on key decisions and requirements for mid-size and smaller organizations in the event of a cyber incident.  It was stated that the terms "incident" and "breach" should never be used synonymously.  Every company should be proactive in thinking through its ability to respond to a cyber "incident."  Lauro explained that a cyber incident is an "unexpected deviation from the normal operating paradigm within a company's technology environment."  An incident is not always a breach or cyber attack, but should be investigated knowing that it could be malicious in nature.
 
The panel was moderated by Cory Vaughn, VP Operations, IT & Risk Management at Delta Dental of Idaho and included detailed insight from Security Analyst, Alec Akin.  In addition to Lauro Chavez, panel members included other highly knowledgable professionals who bring different but complementary points of view to the topic of incident response:  Dan DeCloss - CEO & Founder of Plextrac, Jeff Newgard - President & CEO of Bank of Idaho, and FBI Special Agent Kurt Pipal.
 
Special Agent Pipal, weighed in with the benefits government authorities offer to companies experiencing an incident or breach, while Dan DeCloss and Jeff Newgard discussed the decisions required by information security directors and corporate leadership. 
 
Audience members ranged from corporate executives to software engineers.  Many of the participants gained a deeper understanding of incident response fundamentals, as well as the ability to make informed decisions when a cyber incident occurs within their own organization. 
 
The overwhelming takeaway and message reinforced by each panel member was this:  Create your Incident Response Plan now, test it using table-top exercises, and ensure everyone knows their tasks before a cyber incident occurs.  
 
Special thanks to the Idaho Technology Council for an outstanding event and Boise Mayor, Dave Beiter, for supporting the development of technology companies in the City of Boise, Idaho.

About the Author

Written by Zach Fuller

Zach’s Experience Zach Fuller has built businesses across some of the most demanding arenas in the public and private sectors, and he brings the same discipline and clarity of purpose to cybersecurity. Fuller served as a Green Beret in the U.S. Army, conducting highly sensitive combat operations in Afghanistan. He was awarded the Bronze Star Medal, the Meritorious Service Medal, and additional decorations for his service overseas. The experience shaped more than a resume — it forged a methodology: to serve, protect, and lead others to victory. After leaving the military, Fuller moved into private equity, where he built an investor relations team and systems for a fast-growing firm. As Executive Vice President, he led the team to raise over $300M in private capital for residential and commercial real estate acquisitions. He also helped the company earn recognition as an Inc. 500 Fastest-Growing Private Company in America. Today, Fuller applies that same operational precision to cybersecurity as a managing partner of Silent Sector. Holding certifications including the Certified Ethical Hacker (CEH), CompTIA Security+, CompTIA Network+, CompTIA A+, and Certified Cyber Intelligence Professional (CCIP), he leads strategy for the firm built on one mission: to protect mid-market and emerging companies — the backbone of the American economy — through Expertise-Driven Cybersecurity®.